Status: DRAFT — not legal advice. Crewful is a marketplace that moves
real money between strangers and connects customers with people who enter
their homes/property. Get a lawyer's review before publishing this —
this is the highest-liability document on the whole launch checklist.
Effective date: July 5, 2026
By using Crewful, you agree to these Terms of Service. If you don't
agree, don't use the app. You must be at least 18 years old and able to
enter a binding contract in your jurisdiction to use Crewful.
Crewful is a marketplace that connects customers who need a job done with
independent professionals who bid on and complete that job. **Crewful is
not the employer of any professional on the platform.** Professionals are
independent contractors, not Crewful employees or agents.
[Until a background-check process is implemented, this section must
clearly state that Crewful does not currently vet, background-check, or
verify the professionals on its platform, and that customers use the
service at their own risk. Do not imply vetting has occurred if it hasn't
— that's a real legal exposure. Update this section the moment background
checks are added.]
Professionals submit bids with a price and estimated timeline.
charged via Stripe and held until the job is marked complete, at which
point it is released to the professional's Stripe Connect account minus
Crewful's platform fee.
identity/tax verification) before they can receive payouts.
customer and professional — we facilitate discovery and payment, not the
work itself.
When a job is marked complete, payment is held for 48 hours before it is
released to the professional. During that window, a customer may file a
dispute if the work was not completed as agreed. Once a dispute is filed,
the job's payout is frozen pending review. Crewful (acting as
administrator) reviews the dispute and resolves it by either releasing the
payment to the professional or refunding the customer. A job can only have
one open dispute at a time, and a dispute cannot be filed once a payout has
already been released. Filing a dispute in bad faith, or to avoid paying
for legitimately completed work, is prohibited conduct under Section 8 and
may result in account termination.
If you register as a professional, you represent that you have any
required licenses, permits, or insurance for the work you offer, and that
the information in your profile (bio, categories, insurance status,
references) is accurate. Misrepresenting your qualifications or insurance
status may result in account termination and, where applicable, legal
liability.
You agree to provide accurate job details and safe access for a
professional to complete agreed-upon work, and to pay the agreed price
through the app rather than attempting to circumvent Crewful's payment
system.
You agree not to: solicit or complete payment for a Crewful job outside
the app to avoid platform fees; submit fraudulent bids or reviews; harass
another user; misrepresent your identity, licensing, or insurance; or use
the app for any unlawful purpose.
Cade Corlew does not provide insurance coverage for work
performed by professionals on the platform. [This section needs input from
an insurance broker familiar with marketplace/gig platforms — see the
launch checklist item — to correctly state what liability, if any,
Crewful carries versus the individual professional.]
Crewful is provided "as is." We do not guarantee the quality, safety, or
legality of work performed by professionals, or the accuracy of any
profile, bid, or review. To the fullest extent permitted by law, we
disclaim all warranties, express or implied.
To the fullest extent permitted by law, Cade Corlew is not
liable for any indirect, incidental, or consequential damages arising from
work performed by a professional, property damage, personal injury, or
payment disputes between users. [This is the single most important section
for a lawyer to size correctly given Crewful's marketplace model —
consult one before launch, not after.]
We may suspend or terminate your account for violating these terms,
including fraudulent bidding, payment circumvention, or safety violations.
These terms are governed by the laws of Tennessee, without regard to
conflict-of-law principles. [Marketplace facilitator and money-transmission
rules vary by state — confirm this section with a lawyer per the launch
checklist's business/legal item.]
corlew1223@icloud.com